FAQs

How to use #270Pro and GoPro to take photo?


  1. PHOTO MODE: CAPTURE MODES - Highest quality of photos
    • The GoPro Capture app lets you control your camera remotely using a smartphone, also using the app to preview your shot.
  2. TIME LAPSE MODE: CAPTURE MODES - Medium quality
    • We recommend you use the 0.5 second timer. Use this mode to capture photos, then choose the best ones later.
  3. VIDEO SCREENSHOT - Low quality
  4. Recommend to use up to 1080/60fps mode.
  5. BURST MODE




How do I use #270Pro and pair the bluetooth remote control with my smartphone?


Turn on your bluetooth remote shutter by moving the side switch into the “ON” position. The blue LED light will start flashing. Your bluetooth remote shutter is now in “pairing” mode. Open the bluetooth options on your phone. On most phones this can be done by going to “Settings” and then selecting “Bluetooth” (on Android phones, you may need to first go to “Apps,” and then select “Settings” from your list of applications in order to get to Bluetooth). Once you have Bluetooth open, select the device “AB Shutter” from the list of device options. You may need to wait for a few seconds, but it should soon say “Connected.” Using your Bluetooth Remote Shutter, press the appropriate button to take a picture. If using an iPhone, please press the larger button. If using an Android, please press the smaller button. * If your camera application is not compatible with the Bluetooth Remote Shutter, you can download “Camera 360” from Google Play store as an alternative. Note: Phone Mount width is between 55mm - 80mm




Do you know how to use #270Pro in the appropriate way?


| Extend | Step1. PULL the selfie stick outwards from the top of the narrowest section that has the logo on it. Step2. To extend to the next length, TURN the locating ring, and pull. Step3. Repeat step two, and extend it to the desired length and lock. | Shorten | Step4. Turn the selfie stick back from the thickest section to the narrowest section ** Please revert correctly: if done incorrectly, it might cause internal damage to the selfie stick. **Please do not KNOCK, THROW, DROP or FLICK as it will cause damage to the product which is improper use. **To avoid damages, remember to retract the product if the selfie stick is not locked.




If the selfie stick is stuck, what should I do?


Here are three ways that help you to shorten the selfie stick.

  1. Shorten your selfie stick from the thickest section to the narrowest section.
  2. Start gradually from the handle, working in individual sections, with one hand rotating clockwise and the other hand turning counterclockwise slowly.
  3. Turn your selfie stick upside down and shake it slightly and shorten it.
* If those ways above still can not solve the problem, please contact us, do not KNOCK, THROW, DROP or FLICK as it will cause damage to the product. If it is damage caused by human errors it might be charged with the repair fee.




About Shipping Guide.


Once you’ve placed an order, we will ship the item by 2 working days.

For all international shipments, the standard delivery time is 2-3 weeks depending on customs clearance.

You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your #270Pro account and password to get a summary of past orders. You'll see your order number, the date and time the order was placed, the status of the order, and package tracking information for items that have shipped.

There are more than 30 countries where #270Pro ships to. We do not ship to freight forwarders. Please check your shopping cart to find out if #270Pro serves your country.

*Business/ working days exclude public holidays and Sundays.
For all international shipments, all customs, duties, and taxes are the responsibility of the customer. As the taxes and duties vary by country, please contact your customs office for estimated cost.




Why can’t I find the logo?


There are two logos on the selfie stick.

  1. The first one is on the first section of selfie stick, which is the narrowest section. It is connect with the CNC mount. * Only the narrowest section is PULL out, others are TURN.
  2. The second logo on the selfie stick is located on the handle of the selfie stick, which has “BACKPACK” logo as well. * Only the BACKPACK version has the logo.




How to clean #270Pro in appropriate way?


After every use in saltwater, twist off the bottom section. Rinse the pole with fresh water from the bottom part, and extend it to the longest length then leave out to dry. * If you want to dry it faster, you can use a dry rag to wipe it first. * Reminder: If it is not cleaned after you use it in salt water, it will easily cause sand or dirty debris to get stuck in it. If the selfie stick is dirty, it may cause debris to scratch the stick when folding. It is necessary to wash the selfie stick properly after ocean activity.




Why can’t my GoPro lock on to my selfie stick?


Please try to take off the black rubber ring on the aluminum thumbscrew.




If I lost my wrist strap or base section of sefiestick, where can I purchase those accessories?


You can purchase wrist strap or base section directly from our website: www.270pro.com




What are the differences between the #270Pro Backpack and #270Pro Classic?





Will #270Pro selfie sticks work on all GoPro models?


Yes, they work on all GoPro models.






常見問答

How to use #270Pro and GoPro to take photo?


  1. PHOTO MODE: CAPTURE MODES - Highest quality of photos
    • The GoPro Capture app lets you control your camera remotely using a smartphone, also using the app to preview your shot.
  2. TIME LAPSE MODE: CAPTURE MODES - Medium quality
    • We recommend you use the 0.5 second timer. Use this mode to capture photos, then choose the best ones later.
  3. VIDEO SCREENSHOT - Low quality
  4. Recommend to use up to 1080/60fps mode.
  5. BURST MODE




How do I use #270Pro and pair the bluetooth remote control with my smartphone?


Turn on your bluetooth remote shutter by moving the side switch into the “ON” position. The blue LED light will start flashing. Your bluetooth remote shutter is now in “pairing” mode. Open the bluetooth options on your phone. On most phones this can be done by going to “Settings” and then selecting “Bluetooth” (on Android phones, you may need to first go to “Apps,” and then select “Settings” from your list of applications in order to get to Bluetooth). Once you have Bluetooth open, select the device “AB Shutter” from the list of device options. You may need to wait for a few seconds, but it should soon say “Connected.” Using your Bluetooth Remote Shutter, press the appropriate button to take a picture. If using an iPhone, please press the larger button. If using an Android, please press the smaller button. * If your camera application is not compatible with the Bluetooth Remote Shutter, you can download “Camera 360” from Google Play store as an alternative. Note: Phone Mount width is between 55mm - 80mm




Do you know how to use #270Pro in the appropriate way?


| Extend | Step1. PULL the selfie stick outwards from the top of the narrowest section that has the logo on it. Step2. To extend to the next length, TURN the locating ring, and pull. Step3. Repeat step two, and extend it to the desired length and lock. | Shorten | Step4. Turn the selfie stick back from the thickest section to the narrowest section ** Please revert correctly: if done incorrectly, it might cause internal damage to the selfie stick. **Please do not KNOCK, THROW, DROP or FLICK as it will cause damage to the product which is improper use. **To avoid damages, remember to retract the product if the selfie stick is not locked.




If the selfie stick is stuck, what should I do?


Here are three ways that help you to shorten the selfie stick.

  1. Shorten your selfie stick from the thickest section to the narrowest section.
  2. Start gradually from the handle, working in individual sections, with one hand rotating clockwise and the other hand turning counterclockwise slowly.
  3. Turn your selfie stick upside down and shake it slightly and shorten it.
* If those ways above still can not solve the problem, please contact us, do not KNOCK, THROW, DROP or FLICK as it will cause damage to the product. If it is damage caused by human errors it might be charged with the repair fee.




About Shipping Guide.


Once you’ve placed an order, we will ship the item by 2 working days.

For all international shipments, the standard delivery time is 2-3 weeks depending on customs clearance.

You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your #270Pro account and password to get a summary of past orders. You'll see your order number, the date and time the order was placed, the status of the order, and package tracking information for items that have shipped.

There are more than 30 countries where #270Pro ships to. We do not ship to freight forwarders. Please check your shopping cart to find out if #270Pro serves your country.

*Business/ working days exclude public holidays and Sundays.
For all international shipments, all customs, duties, and taxes are the responsibility of the customer. As the taxes and duties vary by country, please contact your customs office for estimated cost.




Why can’t I find the logo?


There are two logos on the selfie stick.

  1. The first one is on the first section of selfie stick, which is the narrowest section. It is connect with the CNC mount. * Only the narrowest section is PULL out, others are TURN.
  2. The second logo on the selfie stick is located on the handle of the selfie stick, which has “BACKPACK” logo as well. * Only the BACKPACK version has the logo.




How to clean #270Pro in appropriate way?


After every use in saltwater, twist off the bottom section. Rinse the pole with fresh water from the bottom part, and extend it to the longest length then leave out to dry. * If you want to dry it faster, you can use a dry rag to wipe it first. * Reminder: If it is not cleaned after you use it in salt water, it will easily cause sand or dirty debris to get stuck in it. If the selfie stick is dirty, it may cause debris to scratch the stick when folding. It is necessary to wash the selfie stick properly after ocean activity.




Why can’t my GoPro lock on to my selfie stick?


Please try to take off the black rubber ring on the aluminum thumbscrew.




If I lost my wrist strap or base section of sefiestick, where can I purchase those accessories?


You can purchase wrist strap or base section directly from our website: www.270pro.com




What are the differences between the #270Pro Backpack and #270Pro Classic?





Will #270Pro selfie sticks work on all GoPro models?


Yes, they work on all GoPro models.