Question 1

How to use #270Pro and GoPro to take photo?

Accepted Answer

PHOTO MODE: CAPTURE MODES - Highest quality of photos
The GoPro Capture app lets you control your camera remotely using a smartphone, also using the app to preview your shot.
TIME LAPSE MODE: CAPTURE MODES -  Medium quality 
We recommend you use the 0.5 second timer. Use this mode to capture photos, then choose the best ones later. 
VIDEO SCREENSHOT - Low quality
Recommend to use up to 1080/60fps mode.
BURST MODE

Question 2

How do I use #270Pro and pair the bluetooth remote control with my smartphone?

Accepted Answer

Turn on your bluetooth remote shutter by moving the side switch into the “ON” position. The blue LED light will start flashing. Your bluetooth remote shutter is now in “pairing” mode. 
Open the bluetooth options on your phone. On most phones this can be done by going to “Settings” and then selecting “Bluetooth” (on Android phones, you may need to first go to “Apps,” and then select “Settings” from your list of applications in order to get to Bluetooth).
Once you have Bluetooth open, select the device “AB Shutter” from the list of device options. You may need to wait for a few seconds, but it should soon say “Connected.”
Using your Bluetooth Remote Shutter, press the appropriate button to take a picture. 
If using an iPhone, please press the larger button.
If using an Android, please press the smaller button.
* If your camera application is not compatible with the Bluetooth Remote Shutter, you can download “Camera 360” from Google Play store as an alternative.
Note: Phone Mount width is between 55mm - 80mm

Question 3

Do you know how to use #270Pro in the appropriate way?

Accepted Answer

| Extend |
Step1. PULL the selfie stick outwards from the top of the narrowest section that has the logo on it. 
Step2. To extend to the next length, TURN the locating ring, and pull.
Step3. Repeat step two, and extend it to the desired length and lock. 
| Shorten | 
Step4. Turn the selfie stick back from the thickest section to the narrowest section
** Please revert correctly: if done incorrectly, it might cause internal damage to the selfie stick.
**Please do not KNOCK, THROW, DROP or FLICK as it will cause damage to the product which is improper use.
**To avoid damages, remember to retract the product if the selfie stick is not locked.

Question 4

If the selfie stick is stuck, what should I do?"

Accepted Answer

Here are three ways that help you to shorten the selfie stick. 
Shorten your selfie stick from the thickest section to the narrowest section.
Start gradually from the handle, working in individual sections, with one hand rotating clockwise and the other hand turning counterclockwise slowly.
Turn your selfie stick upside down and shake it slightly and shorten it.
* If those ways above still can not solve the problem, please contact us, do not KNOCK, THROW, DROP or FLICK as it will cause damage to the product. If it is damage caused by human errors it might be charged with the repair fee.

Question 5

What are the differences between #270Pro selfie sticks?

Question 6

How to clean #270Pro in appropriate way?

Accepted Answer

After every use in saltwater, twist off the bottom section. Rinse the pole with fresh water from the bottom part, and extend it to the longest length then leave out to dry. 
* If you want to dry it faster, you can use a dry rag to wipe it first.
* Reminder: If it is not cleaned after you use it in salt water, it will easily cause sand or dirty debris to get stuck in it. If the selfie stick is dirty, it may cause debris to scratch the stick when folding. It is necessary to wash the selfie stick properly after ocean activity.

Question 7

If I lost my wrist strap or base section of sefiestick, where can I purchase those accessories?"

Accepted Answer

You can purchase wrist strap or base section directly from our website: www.270pro.com

Question 8

Why can’t I find the logo?

Accepted Answer

There are two logos on the selfie stick. 
The first one is on the first section of selfie stick, which is the narrowest section. It is connect with the CNC mount. * Only the narrowest section is PULL out, others are TURN.
The second logo on the selfie stick is located on the handle of the selfie stick, which has “BACKPACK” logo as well. * Only the BACKPACK version has the logo.

Question 9

Why can’t my GoPro lock on to my selfie stick?

Accepted Answer

Please try to take off the black rubber ring on the aluminum thumbscrew.

Question 10

Will #270Pro selfie sticks work on all GoPro models?

Accepted Answer

Yes, they work on  all GoPro models.

Question 11

About Shipping Guide.

Accepted Answer

Once you’ve placed an order, we will ship the item by 2 working days.

For all international shipments, the standard delivery time is 2-3 weeks depending on customs clearance.

You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your #270Pro account and password to get a summary of past orders. You'll see your order number, the date and time the order was placed, the status of the order, and package tracking information for items that have shipped.

There are more than 30 countries where #270Pro ships to. We do not ship to freight forwarders. Please check your shopping cart to find out if #270Pro serves your country.

*Business/ working days exclude public holidays and Sundays.
 
For all international shipments, all customs, duties, and taxes are the responsibility of the customer. As the taxes and duties vary by country, please contact your customs office for estimated cost.

Question 12

About the currency

Accepted Answer

The price on-site is New Taiwanese Dollar (NTD), but the total price (shipping fee included) in your country's currency will show at the last step of PayPal, so you may confirm before your final decision!

FAQs

How to use #270Pro and GoPro to take photo?

How do I use #270Pro and pair the bluetooth remote control with my smartphone?

Do you know how to use #270Pro in the appropriate way?

If the selfie stick is stuck, what should I do?"

What are the differences between #270Pro selfie sticks?

How to clean #270Pro in appropriate way?

If I lost my wrist strap or base section of sefiestick, where can I purchase those accessories?"

Why can’t I find the logo?

Why can’t my GoPro lock on to my selfie stick?

Will #270Pro selfie sticks work on all GoPro models?

About Shipping Guide.

About the currency

常見問答

如何使用 #270Pro 與 GoPro 拍照？

如何使用 #270Pro 與手機進行拍照？

如何正確使用 #270Pro？

如何正確清洗 #270Pro？

請問 Backpack背包款跟 Classic經典款有什麼不同？

請問底座、手繩遺失怎麼辦呢？

請問 #270Pro 收起來時卡卡的怎麼辦？

為什麼我的 #270Pro 找不到 Logo？

為什麼我的GoPro鎖不緊？

如果我的#270Pro有問題怎麼辦?

如果找不到保卡怎麼辦？

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FAQs

How to use #270Pro and GoPro to take photo?

How do I use #270Pro and pair the bluetooth remote control with my smartphone?

Do you know how to use #270Pro in the appropriate way?

If the selfie stick is stuck, what should I do?"

What are the differences between #270Pro selfie sticks?

How to clean #270Pro in appropriate way?

If I lost my wrist strap or base section of sefiestick, where can I purchase those accessories?"

Why can’t I find the logo?

Why can’t my GoPro lock on to my selfie stick?

Will #270Pro selfie sticks work on all GoPro models?

About Shipping Guide.

About the currency

常見問答

如何使用 #270Pro 與 GoPro 拍照？

如何使用 #270Pro 與 手機 進行拍照？

如何正確使用 #270Pro？

如何正確清洗 #270Pro？

請問 Backpack背包款 跟 Classic經典款 有什麼不同？

請問底座、手繩遺失怎麼辦呢？

請問 #270Pro 收起來時卡卡的怎麼辦？

為什麼我的 #270Pro 找不到 Logo？

為什麼我的GoPro鎖不緊？

如果我的#270Pro有問題怎麼辦?

如果找不到保卡怎麼辦？

COMPANY

MEDIA

SUPPORT

CONTACT

如何使用 #270Pro 與手機進行拍照？

請問 Backpack背包款跟 Classic經典款有什麼不同？